Refund policy

Damages and issues
Please inspect your order and contact us immediately if the item is defective, damaged or your order is incorrect, so we may evaluate the issue and make it right.

Non-returnable items
Spirits are non-returnable items. Please inspect your order and contact us immediately if the item is defective, damaged, or your order is incorrect. We'll evaluate the issue and make it right.

Refunds
If a refund is required, it will be to your original payment method within 10 business days.  
If more than 15 business days have passed since we’ve approved a refund, please contact us at larrikin@kentuckybourbondirect.com.